The constellation
Map the decisions, people and information that shape the experience.
AI strategyLess repetitive work. More room to think.
Useful AI starts with a bounded task and a way to judge the result. We identify suitable workflows, connect the required knowledge and test performance against realistic examples. Human review, access controls and a fallback path matter as much as the model choice, especially when an answer triggers an action.
Map the decisions, people and information that shape the experience.
AI strategyGive every hand-off a clear contract, owner and recovery path.
AI assistants and agentsTest the complete journey before it becomes everyday operation.
Support chatbotsA scoped pilot, evaluation dataset, integration design and operational monitoring plan. We document model limitations and define when a person should take over.
No. We use representative tests, retrieval where appropriate and human approval for consequential actions. Reliability is measured for the specific task rather than assumed from a demo.