Frame the problem
Knowledge assistants / RAG pipelines
QUANTEX
AI agents, assistants & knowledge systems
Useful intelligence with boundaries you can inspect.
An agent should have a specific job, limited tools and a clear escalation path. We structure source knowledge, permission checks and action approval around that job. Retrieval and evaluation help identify unsupported answers, while logging makes it possible to investigate why a tool was called or a response was produced.
Capabilities and deliverables
- Knowledge assistants
- RAG pipelines
- Tool integrations
- Voice workflows
- Customer support agents
- Document search
- Approval gates
- Evaluation datasets
- Conversation monitoring
A delivery model built around the task
Build the proof
Tool integrations / Voice workflows
Validate the release
A bounded pilot with source handling, task-specific evaluations and documented human takeover behavior.
The constellation
Map the decisions, people and information that shape the experience.
Knowledge assistantsThe connection
Give every hand-off a clear contract, owner and recovery path.
RAG pipelinesThe launch
Test the complete journey before it becomes everyday operation.
Tool integrationsWhat you take away
A bounded pilot with source handling, task-specific evaluations and documented human takeover behavior.
A question worth asking
Can an agent act without approval?
Only for actions explicitly included in its permission model. Consequential operations can require human confirmation, and a failed tool call must not be reported as success.